As an independent pharmacist or home medical equipment retailer, trust with your customers is your greatest value and biggest asset. When you’re looking for products to stock in your medical supply store or pharmacy, it is vitally important to protect and support that trust by carrying products that are backed by a medical supply manufacturer warranty.
NOVA is proud to offer industry-leading warranties on our NOVA mobility devices and independent living aids, which reflects our high standard of quality and service.
Understanding NOVA’s Medical Supply Manufacturer Warranty
Mobility aids are crucial in preventing falls, but they also empower people to live life to the fullest. That’s why NOVA provides walkers, rollators, and other types of mobility aids that meet the highest standards of quality and service with thoughtful features and beautiful styles.
Our NOVA warranty reflects our pride and confidence in the quality of our products. It also reminds our customers that we’ll be there to support them through every step of their wellness journey, even after they’ve left the store with their new mobility aid.
But NOVA is also passionate about supporting local pharmacies and HME stores just like yours, and having the best warranty in the industry makes it easy to give your customers the products and services that reflect your store’s values and mission.
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How Do NOVA Warranties Support Your Pharmacy Business?
NOVA believes your independent pharmacy or medical equipment store has the biggest role to play in empowering your community. Your store is a wellness center for people searching for life-changing solutions. Our NOVA product warranty is designed to help you build strong relationships with these customers and provide them with the care they need.
NOVA warranties help you:
- Drive sales of home medical equipment
- Build trust with your customers
- Foster customer loyalty
- Give an exceptional 5-star experience
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Drive HME Sales
Home medical equipment can be the key to earning higher revenue at your pharmacy. There are so many people who need mobility aids, such as walkers and rollators. In fact, over 10,000 people turn 65 every day! There’s an ever-expanding number of people who need these types of products, and they give you much higher profit yields than over-the-counter medicines or prescription fills.
When it comes to something as important as mobility aids or fall prevention products in the bathroom, quality matters because safety and consumer confidence is priority. Our warranty reassures those customers that they’re purchasing a product that gives so much value and will last for years, with no need to worry about service issues. NOVA’s warranty is supported by our world class customer service team, just a call or email away.
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Building Trust
Our warranty gives your store an opportunity to build trust with your customers. When you offer high-quality products backed by limited lifetime warranties, your customers will know that you provide the best quality products and will be there to support them if they need warranty service.
Bring Customers Back
The customer will come back to your store if they need warranty service on a NOVA product, but there are even more ways to engage them. Customers might also return to buy accessories, like cup holders, mobility bags, and cane holders.
We’ll never leave you in the dark about our products. NOVA offers extensive product guides and video-based training for your staff so your store is equipped to assist customers with NOVA products. This gives you the opportunity to provide excellent customer care that builds trust and loyalty.
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How To Stock Your Pharmacy with NOVA Products
If you want to stock NOVA’s industry-leading home medical equipment and warranties, join the NOVA Network today! You’ll become part of our ecosystem of care, which connects caregivers with local pharmacies and medical equipment stores like yours. This will make it easier to turn your store into a joyful wellness space that will keep your customers coming back.
