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NOVA News

nova medical products and empathy

How to Execute Your Ultimate Competitive Edge: Empathy

The power of empathy is beautifully expressed by the great Maya Angelou: “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”  As a HME Independent Retailer, connecting with your customers with Empathy is your ultimate competitive

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the best ways to create a profitable pharmacy through human connection, client paying female pharmacist with credit card tap

The Best Ways to Create a Profitable Pharmacy

Running a pharmacy is not easy, and you might feel that all the effort you’ve made to stock new products, cut costs, or adjust your prices haven’t resulted in higher profit margins. You might even feel that stagnant profits have become something of a chronic

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